The mobile app that comes with your vet.
A clinic-branded app that turns every signed SOAP note into a plain-language After-Visit Card on the pet owner's phone, in under sixty seconds. Medication reminders, in-app booking, vaccination certificates, messaging, and a built-in review gate. Free for your clients. Included with Bittsi PIMS.
- <60sFrom SOAP sign to push on owner's phone
- −10–20%Phone-call volume in the first 30 days
- 2–3×Google review volume vs. baseline
- $0Per-client, per-message, per-cert fees
Buddy is healthy overall. He has mild stiffness in his right hip; we started a 7-day anti-inflammatory and want to recheck him in two weeks.
What's inside the app
After-Visit Cards
Plain-language summary in 60s
Med reminders
One-tap from prescription
In-app booking
Confirm · reschedule · cancel
Review gate
Happy → Google · upset → you
Vaccine certs
Wallet pass & PDF
Messaging
Lands in your PIMS inbox
A printout, in a drawer, by Tuesday.
Every clinic prints a discharge document at the end of every visit. Most of them never get re-read; they end up stapled into a take-home folder and tossed by mid-week, which is exactly when the questions start coming in.
"This is the only veterinary app a client has ever told me they actually use."
Paper printout, lost.
Discharge instructions are stapled into a handout that gets tossed with the takeout menu by Tuesday.
The recurring call.
"What was the medication called again?" Your front desk answers the same five questions all day.
The empty recheck slot.
The reminder text gets ignored, the slot stays empty, and the revenue evaporates.
Reviews you never got.
Happy clients stay silent. Frustrated ones post by lunch. The asymmetry runs your reputation.
Six things the printout never could.
Each one solves a real moment your front desk lives through every day. Together they replace the entire post-visit experience with something the owner actually opens.
The printout, replaced. The follow-up call, prevented.
When a vet signs a SOAP note, an automated worker reads the Plan, the prescriptions, and the scheduled follow-ups, then drafts a plain-language After-Visit Card and pushes it to the owner's phone in under sixty seconds.
- Plain English
- Vet approval optional
- Under 60 seconds
Buddy is healthy overall, with mild right-hip stiffness. Started Metacam (anti-inflammatory) for 7 days. Recheck in 2 weeks.
BAR. T 38.6°C, HR 108, RR 24. Mild crepitus right coxofemoral on extension. Plan: meloxicam, recheck 14 d.
Never miss a dose. Never call to ask what time.
Each prescription has a Set Reminders button. One tap reads the prescribed frequency and sets a recurring local notification. The owner acknowledges each dose: taken, snoozed, skipped, and the compliance log lands in your PIMS.
- One tap, every dose
- Compliance log
- Treatment failures drop measurably
Confirm. Reschedule. Cancel. Three taps.
Twenty-four hours before every visit, the app prompts the owner. They confirm with one tap. They reschedule in three. They cancel with a reason that lands in your scheduler in real time.
- One-tap confirm
- Reschedule in 3 taps
- Cancel with a reason
Happy clients to Google. Frustrated ones to your inbox.
Twenty-four hours after a visit, the app asks for a star rating. Four or five stars route to a Google review link. One to three stars open a private feedback channel that lands as a task in your PIMS, before any negative review goes public.
- No rating is forced
- Save the relationship
- Pays for the subscription within 90 days
Vaccine proof, in 15 seconds, anywhere.
Pet-owner-friendly wallet pass and per-vaccine PDF on your letterhead. Boarders, groomers, and travel agents can scan it in seconds. Every share is audit-logged.
- Wallet pass (Apple & Google Wallet)
- Per-vaccine PDF on letterhead
- Audit-logged access
- validRabies (3-yr)exp Nov 2026
- validDHPPexp Mar 2026
- validBordetellaexp Aug 2026
- validLeptospirosisexp Mar 2026
The 9 PM question, without the 9 AM phone call.
Owners message the clinic from inside the app. Photos and PDFs attach to the patient. The thread lands in the same inbox as SMS and email, with full attribution.
- One thread per pet
- Photo & PDF attachments
- Same inbox as SMS and email
Six moments your clinic feels every week.
These are the stories pilot clinics tell us. Every one of them used to end with a phone call, a missed dose, or a one-star review.
- 01 · The annual
The visit that closed itself.
Dr. Chen signs the SOAP at 2:14p. The owner reads the After-Visit Card before they're home, taps Set Reminders on the script, and rates the visit 5 stars from the parking lot.
Google review · 0 phone calls - 02 · The script
The medication that wasn't forgotten.
Twenty-four reminders over seven days. The owner acknowledges 23 of them. Compliance log shows up on the patient chart.
Compliance · 0 callbacks - 03 · The recheck
The 4-minute call that didn't happen.
Owner gets a 24-hour reminder push. Confirms with one tap. The slot stays booked. The front desk skips a call.
Slot saved · staff freed - 04 · The frustrated client
The review that stayed private.
Two-star rating routes to a private feedback form. The practice manager reads it the next morning and saves the relationship before any public review goes up.
Negative review averted - 05 · The 9 PM question
The panic that didn't become an ER.
Owner messages the clinic at 9:42p with a photo. Tech responds calmly, sets expectations, schedules a morning check-in. No 2 AM ER trip.
9 AM call · not 2 AM voicemail - 06 · The boarding day
Vaccine proof in 15 seconds.
Owner shares the wallet pass to the boarder. The boarder scans it. Two friends ask which clinic they go to.
Owner tells two friends
Every other pet-owner app is a notification tool.
Most were built five years ago and bolted onto whatever PIMS was nearby. Bittsi is the only one built around the SOAP note, and the only one included in a PIMS subscription.
Pilot numbers, not projections.
From clinics that turned on Bittsi for Pet Owners and didn't change anything else about how they practiced.
- −10–20%Phone-call volume
Routine questions become app actions in month one, that's real staffing back.
- 2–3×Google review volume
Happy clients hit the link from the parking lot. Frustrated ones hit your inbox.
- 40%Self-service appointments
Of confirms, reschedules, and cancellations now happen without a phone call.
- 50%+After-Visit Card opens
Within 24 hours of every signed SOAP note. Your discharge note is read.
Practice owners ask us first.
Plain answers from the team. If something's missing, we'll get on a call.
No. Bittsi for Pet Owners is included in your Bittsi PIMS subscription. There are no per-client fees, no per-message fees, and no add-on modules. Your clients install it for free.
15 minutes. Your clinic, on a phone.
Watch the SOAP-to-push moment that changed every pilot clinic. Bring a sample case, we'll run it end-to-end and you'll see exactly what your clients will see.