AI-Powered Client Communication

The smartestway to talk toyour clientsThe smartest way to talk to your clients

Two-way texting, AI follow-ups, and zero missed messages. All from one inbox — built right into your PIMS.

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52%of pet owners prefer text reminders

83%expect follow-up within 48 hours

31%would switch clinics over digital expectations

3.1%decline in vet visits per practice

52%of pet owners prefer text reminders

83%expect follow-up within 48 hours

31%would switch clinics over digital expectations

3.1%decline in vet visits per practice

AI that knows the patient. Not just the question.

This is where Bittsi leaves every competitor behind. Sage AI has access to your patient's full medical history, SOAP notes, lab results, and medications.

Example

Client texts:

"Is Bella's bloodwork back yet?"

Sage suggests:

"Hi Sarah! Yes, Bella's bloodwork results are in and everything looks great — kidney and liver values are all within normal range. Dr. Johnson would love to go over the details with you. Would you like to schedule a quick call?"

Ask Sage — AI-Suggested RepliesAI reads the chart so your staff doesn't have to

How it works:

1
Client sends a message
2
Staff clicks "Ask Sage"
3
Sage reads conversation and patient chart
4
Staff picks a reply, optionally edits, and sends

No other veterinary PIMS generates post-visit follow-up SMS from clinical notes. This is an industry first.

AI Post-Visit Follow-Ups83% of millennial pet owners expect a follow-up within 48 hours. With Bittsi + Sage AI, every visit gets a personalized follow-up — automatically.

What the doctor wrote:

Assessment:Bilateral otitis externa with secondary yeast infection.

Plan:Otomax 1mL each ear BID x 14 days. Recheck in 2 weeks.

No other veterinary PIMS generates post-visit follow-up SMS from clinical notes. This is an industry first.

What the client receives:

"Hi Maria! Thanks for bringing Coco in today. Dr. Patel found an ear infection in both ears — a very common and treatable condition. We've prescribed Otomax ear drops: apply 1mL in each ear twice daily for 14 days. Watch for excessive head shaking or unusual odor. Coco's recheck is in 2 weeks. Text us if you have any questions!"

Your clients prefer texting. Now your PIMS does too.

Pet owners text their friends, their dentist, their hair stylist. They expect the same convenience from their vet.

Bittsi gives them exactly that — with a messaging platform that's fast, personal, and intelligent. No app downloads. No logins. Just simple, secure texting.

"Communication that keeps clients coming back."

See the difference

Before Bittsi

9:00Phone tag all day

9:01Client asks about lab results.

9:02CSR puts them on hold.

9:03Pulls up the chart.

9:05Reads the results. Picks up phone.

9:06Explains. Call ends.

6 minutes total

With Bittsi

9:00Client sends text.

9:00CSR taps "Ask Sage".

9:00AI reads chart

9:00AI suggests reply with actual results.

9:00CSR clicks Send. Done.

9:00CSR moves to next message.

15 seconds total

The smartestway to talk toyour clientsThe smartest way to talk to your clients

Why keep your payments siloed?

Without Bittsi

Phone tag all day

Messages scattered across tools

Staff switches between apps to find patient data

Follow-ups forgotten on busy days

With Bittsi

Clients get faster answers

Staff spend less time on hold

Patient records right alongside conversations

Follow-ups happen automatically

Everything your team needs to communicate

AI that knows the patient. Not just the question.

The Bittsi Advantage

Your clients prefer texting. Now your PIMS does too.

See the difference

Replace phone tag with intelligent texting