Bittsi a full service PIMS platform

Effective Date: 03/02/2025
Website: [https://bittsi.com]
Brand: Bittsi

At Bittsi, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal data. This Privacy Policy explains the types of information we collect, how we use it, who we share it with, and what rights you have regarding your personal data.

1. Information we collect

We collect information from you when you use our website, purchase products, or interact with us. This includes:

a. Information You Provide Directly

Full name, email address, phone number
Billing and shipping addresses
Payment details (processed through third-party payment providers)
Account information if you create an account
Any communication you send us (support requests, feedback)

b. Information We Collect Automatically

IP address, browser type, and device information
Pages visited and actions taken on the website
Cookies and tracking data (see section 6)

2. How we use your information

We use your information to:

Process orders and deliver products
Provide customer support
Send transactional emails (order confirmations, invoices, etc.)
Send marketing communications (only with your consent)
Improve our website, products, and services
Ensure website security and detect fraud
Comply with legal obligations

3. Legal basis for processing your data

We process your personal data based on:

Performance of a Contract: To process your orders and provide services.
Legitimate Interest: To improve our services, prevent fraud, and ensure website security.
Consent: For sending marketing emails (you can withdraw at any time).
Legal Obligation: When required by law (tax records, legal disputes, etc.).

4. Who we share your data with

We only share your data when necessary to provide our services or comply with legal requirements. We may share your data with:

Service Providers: Hosting, payment processors, delivery companies, and analytics providers.
Legal Authorities: If required by law, for fraud prevention or legal processes.
Business Transfers: If we are acquired, merged, or involved in a sale, your data may be transferred.

We never sell your data to third parties.

5. International data transfers

If you are located outside the servers we use (which may be located in different countries), your data may be transferred to and processed in a different country with different data protection laws. In such cases, we ensure your data is protected in line with this Privacy Policy.

6. Cookies and similar technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. Cookies help us:

Remember your preferences
Understand how visitors use our site
Provide relevant ads and promotions (only if you consent)

You can manage or disable cookies through your browser settings.

7. Data retention

We keep your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including legal, tax, and accounting obligations. The retention period may depend on:

Your account activity
The type of data collected
Legal retention obligations

8. Your rights

You have the following rights regarding your personal data:

Access: Request a copy of your data.
Correction: Correct inaccurate or incomplete data.
Deletion: Request deletion of your data (subject to legal exceptions).
Objection: Object to certain types of processing.
Data Portability: Request a copy of your data in a machine-readable format.
Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at: info@bittsi.com

9. Security measures

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no internet transmission is 100% secure. You are responsible for keeping your account credentials secure.

10. Third-party links and services

Our website may contain links to third-party sites or services that are not under our control. We are not responsible for their privacy practices, and we encourage you to review their policies.

11. Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or business practices. The updated policy will be posted on this page with the revised date.

12. Contact us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:

Bittsi
Website: https://bittsi.com
Email: info@bittsi.com
Phone: +1 512 222 9080